Contact Us
We're here to help with any questions about our products
Get In Touch
Have a question about our products, orders, or need technical support? Our team of CS2 enthusiasts is here to help!
Our Address
3 Frank Ferry Port
Millieshire, L15 6UE
United States
Phone Support
+444729178575
Monday - Friday: 9am - 6pm ET
Saturday: 10am - 4pm ET
Email Us
General Inquiries: info@csgaminghub.com
Customer Support: support@csgaminghub.com
Order Status: orders@csgaminghub.com
Fast Response
We typically respond to all inquiries within 24 hours during business days.
Send Us a Message
Frequently Asked Questions
What is your shipping policy?
We offer free 2-day shipping on all orders over $50 within the continental United States. Orders typically ship within 1 business day of purchase. International shipping is available to select countries with varying delivery times.
How does your warranty work?
All CS Gaming Hub products come with a 2-year limited warranty that covers manufacturing defects. Our gaming chairs include a 5-year warranty on the frame. For warranty claims, please contact our support team with your order number and a description of the issue.
Can I return a product?
Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in their original packaging and in new condition.
Do you offer international shipping?
Yes, we ship to many international locations. Shipping costs and delivery times vary by country. Import duties and taxes may apply and are the responsibility of the customer.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status by logging into your account on our website.
Do you offer discounts for esports teams?
Yes, we offer special pricing for registered esports teams and organizations. Please contact our team at teams@csgaminghub.com for more information about our team program.
Still have questions? Contact us and we'll get back to you as soon as possible.