Privacy Policy

Introduction

At CS Gaming Hub ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Website") or make a purchase from us.

We encourage you to read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our Website, you agree to this privacy policy.

Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Data

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. The personal information we collect may include:

Contact Information: Name, email address, mailing address, phone number
Profile Information: Username and password
Payment Information: Credit card details, billing address (note that full payment card details are processed by our payment providers, not stored on our servers)
Order Information: Products purchased, order history, shipping information
Communications: When you contact our customer service, we record correspondence and communications
Marketing Preferences: Your preferences in receiving marketing from us

Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include:

Technical Data: Browser name, device type, operating system, internet service provider
Usage Data: Pages visited, time spent on pages, click data, products viewed
Location Data: IP address, approximate location (country or city level)

How We Use Your Information

We use the information we collect about you for various purposes, including to:

Process and fulfill your orders, including shipping and delivery
Create and manage your account
Provide customer support and respond to your inquiries
Send administrative information, such as order confirmations and updates to our terms or privacy policy
Send marketing communications about our products, offers, and promotions (if you have opted in)
Personalize your experience on our Website by presenting products and offers tailored to you
Improve our Website, products, and services
Conduct research and analysis to better understand our customers
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities
Comply with legal obligations

Sharing Your Information

We may share your personal information with:

Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, shipping, customer service, and marketing.
Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a good experience when you browse our Website and also allows us to improve our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct inaccurate or incomplete information about you.
Erasure: The right to request that we delete your personal data in certain circumstances.
Restriction: The right to request that we restrict the processing of your data in certain circumstances.
Data Portability: The right to request that we transfer your data to another organization or directly to you.
Objection: The right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

CS Gaming Hub
3 Frank Ferry Port, Millieshire, L15 6UE
Email: privacy@csgaminghub.com
Phone: +444729178575